Learn the common pitfalls of implementing HR technology to steer clear of these issues within your own organization. We’ve compiled tips from experts, including directors and CEOs, with insights spanning from emphasizing the involvement of all stakeholders during implementation to stressing the importance of executing HR technology initiatives with a well-defined strategy.
Involve All Stakeholders in Implementation
A common mistake to avoid when implementing new HR technology is not incorporating your stakeholders into the entire process. As an HR team, it’s easy to be heads down, focusing on data conversion and setting up new functionality, usually under a tight timeline.
However, it is critical to the success of the implementation to ensure that various stakeholders in the organization are part of that process. These stakeholders include employees, managers, executives and even external companies with which you partner or share data.
I was leading an implementation of a new time-and-attendance system, and we were changing from one system to bringing it into our current HCM system. I made sure that we set up a manager steering committee. They participated in design sessions and testing weeks before we went live. They also became change champions for us. When people are part of the journey and contribute to the project, adoption and success of the new technology will be much more likely.
Director, People and Culture
Prioritize Thorough Training and Adoption
A common mistake to avoid when implementing HR technology is underestimating the importance of thorough training and user adoption.
Often, organizations focus on selecting the right tool but overlook the crucial step of equipping employees with the knowledge and skills to effectively utilize the technology. Insufficient training can hinder its integration and limit the benefits it offers. Prioritizing comprehensive training and ongoing support ensures a smoother transition, maximizes the technology’s potential and enhances overall organizational efficiency.
Define Needs and Consider Customization
Focus on defining your company’s needs. At Leena AI, we have learned from our experiences and identified some common mistakes. First and foremost, it is essential to define your company’s specific needs and requirements clearly. You should not fall into the trap of adopting technology simply because it is popular. Instead, ensure that it aligns with your internal workflows.
Customization is another crucial factor a company should consider. Our company, like many others, deals with multiple dynamic processes and exceptions. It is vital to recognize the need for customization before implementation. In fact, failure to consider necessary customizations can even lead to challenges during onboarding and integration with existing technologies.
Understanding your company’s culture and user preferences is essential. If your team is accustomed to certain ways of working, then introducing complex technology might hinder rather than help. Prioritize user-friendliness and efficiency.